Customer Service jobs
- Meetings with the customer and management when required.
- Advise the customer and in all aspects of technical operation on a general system level.
- Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for the complex faults.
- Integration of Network Nodes with OSS.
- Implement tools & infrastructure to improve service levels.
- Manage and secure full project material traceability for company owned and customer owned products.
- Negotiating aptitude with external agencies and customers, consultants, consortium partners.
- Sales experience in foreign countries with frequent contacts to…
- Scheduling interviews, appointments and maintaining calendars for the HR BP Services;
- As an administration coordinator you will support and co-ordinate…
- This Job Role is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that…
- Service Engineer - Tools JS4 KSA.
- Understands and provides its customers with superior network solutions;
- As a member of the Managed Services group, you are…
- This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
- Implemented IMS ( IP Multimedia Services ) for MTN Uganda- Device Testing.
- Exposure to ESF/SOA web services – ESF acts as a middleware between CCM and Charging…
- Ensuring first-class support is given to the resolution of customer problems.
- Good knowledge of Ericsson product and service portfolio, and competitive…
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