Customer Service jobs

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2G BSS Back Office Engineer

Rygon
Riyadh
  • Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for the complex faults.
  • Integration of Network Nodes with OSS.

Front Office 1st Level Operation Service Engineer

Rygon
Riyadh
  • This Job Role is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that…

Senior - LTE Optimization

Rygon
Riyadh
  • Ensuring first-class support is given to the resolution of customer problems.
  • Good knowledge of Ericsson product and service portfolio, and competitive…

Front Office -3G LTE

Rygon
Riyadh
  • This Job Role is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that…

2nd Level Operations - LTE RAN Back Office Engineer

Rygon
Riyadh
  • This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

IT TOOLS SERVICE ENGINEER

Rygon
Riyadh
  • Service Engineer - Tools JS4 KSA.
  • Understands and provides its customers with superior network solutions;
  • As a member of the Managed Services group, you are…

Test Team Lead - Middleware

Rygon
Riyadh
  • Implemented IMS ( IP Multimedia Services ) for MTN Uganda- Device Testing.
  • Exposure to ESF/SOA web services – ESF acts as a middleware between CCM and Charging…

Transmission Engineer

Rygon
Riyadh
  • Monitor and manage Transmission network alarm events, service outage, network performance deterioration, customer complaint from alarm panel, constant monitor…

Change Managment Routing & Switching Engineer

Rygon
Riyadh
  • Work with an operation manager/team leader and other professional services consultants providing industry leading technical services to both the customer and…

Charging System - Back Office Engineer

Rygon
Riyadh
  • Customer focused and results oriented.
  • Second level service problem restoration.
  • Ability to work independently, while managing customer expectations.

Solution Architect

Rygon
Riyadh
  • Good analytic, organization, presentation, customer service and facilitation skills.
  • Validates Acceptance plan for each service in its domain.

LTE - FDD Senior Optimisation Engineer

Rygon
Riyadh
  • To achieve and maintain a high level deliverables of the LTE Radio Network Services, and ensuring high quality performance on all technical activities, the…

Business Configuration Engineer

Rygon
Riyadh
  • Ability to analyze and provide recommendations to Customer Service Requests and O&M queries of complex nature.
  • Customer focused and results oriented.

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